TERMS OF SERVICE

Effective Date: 08/19/2025

Welcome to Kinetic Fitness LLC. These Terms and Conditions (“Agreement”) govern your access to and use of our facility, services, and website. By signing up for a membership, booking a class, using our facilities, or making a purchase, you agree to abide by these Terms.

1. MEMBERSHIP ELIGIBILITY

  • Members must be at least 18 years of age or have written parental/guardian consent.

  • All members must complete a waiver and intake form before using the facility.

  • Memberships are non-transferable and non-shareable unless otherwise stated in writing.

2. HOURS OF OPERATION

  • Kinetic Fitness LLC may modify its hours of operation or temporarily close for holidays, events, or maintenance.

  • Any schedule changes will be communicated via email, signage, or our website.

3. MEMBER CONDUCT

Members agree to:

  • Use equipment properly and safely.

  • Wipe down equipment after use and return items to designated areas.

  • Refrain from disruptive, abusive, or harassing behavior toward staff or other members.

  • Wear appropriate fitness attire and footwear.

  • Comply with all posted facility rules and staff instructions.

Failure to follow these guidelines may result in suspension or termination of membership without refund.

4. PAYMENT TERMS

  • All services must be paid for in advance unless otherwise arranged.

  • Recurring memberships are billed monthly on a subscription basis using the payment method on file.

  • Declined payments must be updated within 3 business days to avoid late fees or account suspension.

  • Please refer to our Purchase Policy for full payment terms.

5. CANCELLATIONS AND REFUNDS

  • Members may cancel in accordance with the Cancellation Policy.

  • Class cancellations, late fees, and personal training policies are outlined in our respective service agreements.

  • Refunds are granted only under the conditions listed in the Return & Refund Policy.

6. FREEZES & HOLDS

  • Memberships may be frozen for medical or travel reasons for a minimum of 2 weeks and a maximum of 3 months per calendar year, with management approval.

  • Hold requests must be submitted in writing.

7. PERSONAL TRAINING & CLASSES

  • Personal training and group fitness classes require advance booking.

  • Cancellations must be made within the timeframes outlined in our Cancellation Policy.

  • No-shows or late cancellations may result in fees or forfeited sessions.

8. HEALTH AND SAFETY

  • All members must certify they are in good health and able to participate in physical activity.

  • Members must notify staff of any health conditions or limitations.

  • Kinetic Fitness LLC reserves the right to deny access or request a medical clearance if a member’s health condition may pose a risk.

9. LIABILITY WAIVER

By using Kinetic Fitness LLC’s services or facilities, you agree to release the company, its employees, contractors, and agents from liability for any injury, illness, damage, or loss that may result from participation, except in cases of gross negligence or willful misconduct. See full Liability Waiver for details.

10. PRIVACY

We are committed to protecting your privacy. Personal information will be collected, stored, and used in accordance with applicable privacy laws. See our Privacy Policy for details.

11. INTELLECTUAL PROPERTY

All logos, images, programs, and website content are the property of Kinetic Fitness LLC and may not be used or reproduced without written permission.

12. TERMINATION

Kinetic Fitness LLC reserves the right to suspend or terminate any membership for violation of these Terms and Conditions, safety risks, or conduct deemed detrimental to the gym environment.

13. GOVERNING LAW

These Terms shall be governed by the laws of the State of New York. Any disputes will be handled in the courts of Columbia County, NY.

14. CHANGES TO TERMS

Kinetic Fitness LLC reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website and/or communicated via email. Continued use of services constitutes acceptance of any updates.